Returns and Exchanges
60-Day Free Returns for U.S. Customers
- Send your order back within 60 days of receiving it.
- U.S. customers receive complimentary return shipping.
- Need another size or style? You can request an exchange.
- Refunds are returned to the original payment method.
- Prefer to shop later? Store credit is also available.
Important: Before You Return
Please make sure your return meets the following conditions:
- Return your item within 60 days of delivery.
- Include the original packing slip or invoice.
- Items must be unused, undamaged, and in their original condition.
- Return the item in its original packaging.
- Include all accessories received with your order, such as the cotton storage pouch, leather gel, and gift box if applicable.
If your item arrived damaged or defective, please do not return it immediately. Contact us by email first and include photos of the issue so we can assist you.
Returning Your Order
- Start by entering your order number and email address.
- Choose the product(s) you want to send back.
- Select whether you prefer a refund, exchange, or store credit.
- Use the provided free return label and send your parcel back to us.
- Once your return is received and checked, we’ll process your request.
What Happens Next?
Once we receive your return:
• Exchange: Your replacement will be shipped within approximately 5 business days.
• Store Credit: Sent to you by email after your return is processed.
• Refund: Issued to your original payment method after your return has been inspected.